Shipping + FAQ

1. How long does it take for me to receive my order?

We're based in sunny Singapore and we ship worldwide! We do not always have on-hand stocks and for off-hand stocks, we will arrange with the respective factories to ship them out to us once we receive your order. 
  • 80% of these will reach us in 14 business days
  • 15% of these will reach us in 18 business days
  • 5% of these will reach us in 21 business days
For overseas buyers, once your order reaches us from the factory, we will use your selected postage choice (either standard mail or DHL express) and ship them out to you. Standard postage can take up 14 to 21 business days. DHL Express takes 5 to 7 business days.
For Singapore buyers, we use only tracked courier service and takes 2 to 3 business days for the items to reach you. 

2. Can I get a refund if the clothes are the wrong size or not to my liking?

All sales are final. For help with sizing and choosing between styles, contact us first on Instagram @ref_only_store ♥ 🙂

3. Are the prices stated inclusive of tax?

All prices on our websites are EXCLUDING tax for orders outside of Singapore. Please check with your local customs about tax rates.